Effective date: 16 February 2026
This Privacy Policy explains how we collect, use, and protect personal data when you use brokerwaves.com (the “Website”).
1) Who we are (Data Controller)
The Website is operated by REDS Financial Solutions Ltd (Registration No. HE398134) (“we”, “us”, “our”), trading as BrokerWaves.
Contact details:
- Email: info@brokerwaves.com
- Address: 84 Spyrou Kyprianou Avenue, 2nd floor, 4004 Limassol, Cyprus
- Phone: +357 25736300
2) What personal data we collect
We collect personal data in two main ways:
- Data you provide to us (e.g., via the contact form)
- Name (first/last)
- Email address
- Phone number
- Message content and any details you choose to share (e.g., business inquiry information)
- Data collected automatically when you use the Website
- Technical data such as IP address, browser type, device information, operating system, referring pages, and timestamps
- Basic server/security logs (for stability and protection)
- Cookies (see Section 6)
Important: Please do not send sensitive personal data (e.g., health data, IDs, financial account details) through the contact form unless we specifically request it.
3) Why we use your data (purposes)
We use personal data to:
- Respond to your inquiries and communicate with you
- Provide requested information about our services
- Operate, secure, and maintain the Website
- Detect, prevent, and address technical issues or misuse
- Comply with legal obligations (where applicable)
4) Legal bases for processing (GDPR)
We process personal data under one or more of these legal bases:
- Taking steps at your request / pre-contractual measures (Art. 6(1)(b)): when you contact us to request information or a quote.
- Legitimate interests (Art. 6(1)(f)): to respond to business inquiries, maintain Website security, prevent fraud/abuse, and improve reliability.
- Legal obligation (Art. 6(1)(c)): if we must keep certain records or respond to lawful requests.
- Consent (Art. 6(1)(a)): where required (e.g., for any non-essential cookies, if used).
5) Do we share your data?
We do not sell your personal data.
We may share limited data only with:
- IT/hosting providers and similar service providers who help us run the Website and email systems (acting as processors under contract)
- Authorities or professional advisers if required to comply with law, protect rights, or respond to lawful requests
We do not use third-party analytics services (e.g., Google Analytics) based on your stated setup.
6) Cookies
We use cookies to help the Website function properly and to remember your preferences (such as cookie consent choices).
- Necessary cookies: required for core site functionality and consent management.
- If we ever introduce non-essential cookies (e.g., analytics/marketing), we will request your consent via the cookie banner before setting them.
You can manage cookies through:
- The Website’s cookie banner/preferences (if available), and/or
- Your browser settings (blocking or deleting cookies)
Blocking some cookies may affect how parts of the Website function.
7) International transfers
Your data may be processed outside the European Economic Area (EEA) only if one of our service providers is located there. If that happens, we will use appropriate safeguards (such as EU Standard Contractual Clauses) or another lawful transfer mechanism.
8) How long we keep your data
We keep personal data only as long as necessary for the purposes described above:
- Contact form inquiries: typically up to 24 months after the last interaction, unless a longer retention period is required (e.g., for legal reasons or to handle a dispute).
- Server/security logs: typically up to 90 days, unless needed longer to investigate incidents.
- Cookies: retained for the duration specified by the cookie or until you delete/withdraw consent (depending on the cookie type).
9) Security
We apply appropriate technical and organizational measures to protect personal data (e.g., access controls, limiting retention, and security monitoring). No method of transmission or storage is 100% secure, but we work to reduce risks.
10) Your rights (GDPR)
Depending on your circumstances, you may have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase data (“right to be forgotten”)
- Restrict processing
- Object to processing (especially where based on legitimate interests)
- Data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights, contact us using the details in Section 1.
11) Complaints
If you believe your data has been handled unlawfully, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection.
12) Third-party links
The Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
13) Changes to this Privacy Policy
We may update this policy from time to time. The latest version will be posted on this page with an updated effective date.
14) Contact
For privacy-related questions or requests, contact: privacy@brokerwaves.com
